It was a typical pre-interview with a CEO of a company my team and I were working with. We were trying to get a handle on her company’s business context and strategy. She was two years into a major transformation. I typically begin these discussions with an outside-in approach. I first explore the external forces […]
Michael Stuban’s last email to his bosses at the Pennsylvania Turnpike Commission was a real doozy. In his last on-the-job act before retiring, the 58-year-old middle manager fired off a scathingly critical email last fall that accused PA Turnpike of rampant nepotism, unaccountable executive leadership, and low morale brought on by incompetent managers.